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Using a hearing aid for the first time

What is the first experience with a hearing aid like?

Getting your first hearing aid is a significant moment—it means regaining the ability to hear and taking control of your life. When you notice signs of hearing loss, it's crucial to act and undergo a hearing test. With today's advanced technology, finding the right solution for your needs is easier than ever. Contact your local Amplifon clinic for a free, no-obligation hearing test. Here's what you need to know before getting a hearing aid.

Frequent questions about hearing aids

Choosing your first hearing aid involves considering several crucial factors. First and foremost, make sure to assess the type and severity of your hearing loss. Next, take note of the device's shape and technology, as hearing aids are designed to meet specific needs. Let's explore the key questions to discuss with your audiologist when deciding on what hearing aid to purchase.

What is the functioning mechanism of hearing aids?

Hearing aids are electronic devices that help improve your hearing. But how do they work? These devices amplify sound vibrations to match your hearing level. They have three main parts: the microphone, which captures and converts sound into a digital signal; the amplifier, which boosts the volume; and the receiver, which plays the enhanced sound into your ear.

Is it necessary to have two hearing aids?

The decision to use one or two hearing aids depends on the type of hearing loss. If it's just in one ear, a single hearing aid might be enough. But for hearing loss in both ears, it's better to go with two hearing aids for improved overall hearing.

What are the most suitable hearing aids for me?

Hearing aids come in different shapes, sizes, and technologies. Picking the right one depends on a few key things, mainly the type and severity of your hearing loss. Your personal needs and preferences, like work demands, style choices, daily routines, and budget constraints, also play a big role in the decision. Whatever your needs may be, Amplifon and their team of experts are here to help you find the perfect hearing aid.

What styles of hearing aids are available?

Hearing aids are available in three styles:

  • In-the-ear (ITE)
    These devices position the receiver entirely inside the ear canal, providing comfort and discretion.
  • Receiver-in-canal (RIC)
    This slim and elegant type adapts to each ear canal, offering a blend of efficiency and aesthetics.
  • Behind-the-ear (BTE)
    These devices rest behind the ear, utilizing a transparent tube connected to an earpiece to transmit sound into the ear canal. They are recognised for their practicality and power.

Is a trial period provided?

Trying out a hearing aid is crucial for getting accustomed to it and maximising its benefits. That's why Amplifon provides a 30-day free trial for their hearing aids, allowing you to test them at home, work, during leisure activities, in noisy environments, and in all the situations of your daily life.

Can a hearing aid bring my hearing back to normal?

Hearing aids can help people with hearing impairment or sensorineural deafness partially regain their hearing. The extent of improvement depends on the underlying cause, like cochlear issues from disease, injury, or age-related hearing loss.

What is the expected lifespan of my hearing aid?

Understanding the lifespan of a hearing aid is an important consideration when selecting one. Typically, hearing aids can last between 3 to 5 years. Proper maintenance not only ensures their longevity but also guarantees their optimal performance.

How long will a hearing aid battery last?

Understanding how long a hearing aid lasts is essential when picking one. Usually, hearing aids can work well for about 3 to 5 years. Taking good care of them not only makes them last longer but also ensures they perform at their best.

Is there an adjustment period for hearing aids?

Getting used to hearing aids typically takes a few weeks, time it takes your ear and brain to adjust to sounds. At first, you might feel a bit uncomfortable, but that feeling doesn't last. Once you get past the initial stage, you'll notice a significant improvement in your quality of life. It's important to wear the device throughout the day to help your ear get used to hearing sounds more clearly.

Frequent questions about payment options

The price of a hearing aid depends on the chosen model. Amplifon offers a range of options to suit your specific needs, offering various payment methods, so you can enjoy improved hearing without financial concerns. Here are some common questions about payment options.

What is the price of hearing aids?

Hearing aid prices can vary a lot. At Amplifon, you'll find high-quality solutions across various price points. The cost of these devices depends on several factors that cater to individual preferences and needs, including:

  • Noise reduction capabilities.
  • Compatibility with other devices.
  • Sound reception quality.
  • Rechargeability capabilities.
  • Environmental detection capabilties.

What are the available funding options?

Amplifon offers customised hearing aid solution tailored to your budget. You can choose to buy a device in monthly installments, with the option to extend payments up to 48 months. Alternatively, if you prefer financing, you can visit any of the Amplifon centers and bring along the following documents:

  • Your most recent pay slip, pension slip, or tax return.
  • Your tax ID code.
  • Your identification document (identity card, passport, or driver's license).
  • Your IBAN, specifying the bank details for installment debits.

What more services are included in this price?

The cost of Amplifon's hearing aids includes a variety of services, including:

Does my insurance cover my hearing aids?

Absolutely, hearing aids can be insured. Insuring your hearing aids is crucial to protect your device from potential damage, theft, or loss. Amplifon's advanced hearing aids, known for their discreet design and excellent sound quality, are valuable and should be covered by insurance to prevent inconveniences.

Insurance coverage typically includes:

  • Yearly maintenance and free repairs.
  • Extended warranty.
  • Replacement device during repairs.
  • Replacement of a new device in case of theft or loss.
  • Discounts on accessories.
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Frequent questions about services

Amplifon provides a comprehensive array of services after your purchase, including, but not limited to, maintenance and adjustments to ensure the proper functioning of your device. Let's explore all the services available to you.

Which post-purchase services am I eligible for?

Amplifon offers several post-purchase services to its customers, including:

  • Inspection, Adjustment, and Cleaning of Devices.

We provide free assistance for the periodic inspection, adjustment, and cleaning of your hearing aids, ensuring their proper functioning.

  • Amplifon App.

Our Amplifon App allows you to effortlessly adjust some functions of your hearing aids directly from your smartphone.

In addition to these, Amplifon after-sales services include:

  • A practical and durable case for storing your hearing aids.
  • A complimentary battery charger or an extra set of batteries.
  • A welcome kit with hearing aid cleaning products.
  • A sanitisation and dehumidification kit equipped with a UV lamp, coupled with a free hot air treatment every 12 months.

Is it possible to prolong the warranty?

Hearing aid warranties usually cover a period of two years, after which free repairs for any damage are no longer included. However, with insurance, you may extend the warranty on your hearing aids and still benefit from free repairs.

Frequent questions about hearing aid maintenance

Consistent maintenance is crucial to guarantee the effectiveness and durability of your hearing aids. Taking daily care of your hearing aid is a must. Let's explore the best practices for maintaining a proper cleaning routine.

How should a hearing aid be maintained properly?

Ensuring the proper maintenance of your hearing aid involves a range of crucial tasks that contribute to its optimal performance and longevity. Here's a breakdown of some of the best practices to keep in mind: 

  • Protect the appliance from dirt, heat and humidity.
  • Store the device in its case overnight.
  • Replace batteries, domes and filters.
  • Remove earwax from the hearing aid.
  • Schedule professional cleanings.
  • Schedule periodic checks of your hearing and hearing aids.

How often should I clean my hearing aid?

At Amplifon, we offer specialised products designed to facilitate the proper maintenance of your hearing aids, ensuring clear and effective hearing. Our cleaning kit includes a spray, wipes, and dehumidifying tablets, making it easy for you to keep your devices clean and functional every day.

Can the device be fixed if it breaks down?

Amplifon also provides a hearing aid repair service. If your hearing aid is not functioning, there are some preliminary checks you can perform before reaching out to our assistance team:

  • Ensure the battery is correctly inserted.
  • Replace the hearing aid batteries.
  • Confirm that the hearing aid is turned on.
  • Inspect the sound tube for any twists, especially for BTE hearing aids.
  • Check if the sound inlet is obstructed by wax or liquid.
  • For hearing aids with multiple programs, verify that the correct program is selected.

If the problem persists, please contact one of our Amplifon assistance centres. Our experts are ready to assist you.

An audiologist by the Amplifon center showing test results to a patient

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