Your Satisfaction is Our No. 1 Focus

Our promise to you

Why Choose Amplifon?

With over 70 years of experience, we are committed to providing world class service and industry-leading hearing solutions.

Your hearing is entirely unique, which is why we are dedicated to tailoring the best solution for you.

With our extensive product range and customer first approach, you will be supported throughout every step of your journey and can rest assured knowing you will get a completely personalised hearing solution, access to latest technology and lifetime service and care.

1. Care tailored to your needs

  • Free hearing check at no cost to you - always
  • 360-degree comprehensive advanced hearing test tailored to you
  • Ongoing support throughout your journey with Amplifon

2. Buy with confidence

  • One free hearing aid accessory valued at $295 with any pair of hearing aids purchased from the Active, Advanced and Excellence range
  • Free charger unit with any rechargeable hearing aids
  • 30% off any additional accessories & chargers
  • Free supply of batteries for one year valued at $100
  • Free cleaning starter kit
  • Price match guarantee so you can always buy with confidence (1)
  • 100% satisfaction guarantee return your hearing aids within 30 days for a full refund (2)
  • $0 deposit, interest free, 36-month payment plan (3)

3. Personal lifetime aftercare support

  • Telehealth and remote adjustments
  • Annual comprehensive hearing check-up and review
  • Hearing aid check-up, adjustment and clean every 6-months
  • Free Amplifon App to keep you connected
  • 3-year warranty on hearing aids (4)
  • Free International assistance in all countries where Amplifon is present
  • Guaranteed discount on all future purchases at Amplifon
  • Free home visits (5)
  • Priority repairs and assistance with spare pair of hearing aids during repairs for Excellence range
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General terms & conditions:

  • Conditions apply under the Australian Government Hearing Services Program (HSP)
  • Offers cannot be used in conjunction with any other offer

1 A formal quote of the same product must be shown within 30 days. Quote must be from an Australian retailer. Quotes from online retailers do not qualify
2 Amplifon reserves the right to refuse to refund hearing aids where the hearing aids or parts have not been returned, damaged or lost. Refund will be amount paid by client including any discounts or contributions
3 Payment plans are offered through HUMM & based on HUMM T&C’s & eligibility criteria
4 Three-year warranty T’s & C’s apply under the brand of hearing aids & provided with your selected device
5 Home visits available with a doctor’s certificate or for Aged Care residents only

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