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Terms And Conditions (1st June - 30th June 2024)

Our Feature Promotions:

Throughout the period 1st June - 30th June 2024, Amplifon is offering the following promotions. These promotions cannot be used with any other additional promotion that is not outlined below and cannot be redeemed for cash.

  1. Hearing test free of charge (screening) for everyone 18 years and over
  2. Fully funded or subsidised hearing aids with the Australian Government Hearing Services Program
  3. 30-day money-back guarantee
  4. Fully funded or subsidised Assistive Listening Devices under the Australian Government Hearing Services Program
  5. Humm Interest Free Payment Plan
  6. Free Trial up to 14 days
  7. Maintenance – at no cost to you
  8. Advanced Hearing Assessment (also known as a Comprehensive Hearing Assessment) at no cost to you 
  9. AmpliRewards.
  10.  Upgrade & SAVE this EOFY (1st June - 30th June, 2024)
  11. Free gift for Comprehensive Hearing Assessment (1st June - 30th June 2024)
  12. Free gift for screening appointments (1st June - 30th June 2024)

These terms and conditions set out some general terms and conditions that apply to all promotions (directly below), as well as terms and conditions which apply to each individual promotion. 

General terms and conditions:

  • To be eligible for these promotions, payment of the hearing aids must be made at time of fitting.
  • Hearing aids must be ordered between 1st June - 30th June 2024, Standard manufacturer warranty conditions apply to any hearing aids purchased.
  • To the extent permitted by law Amplifon can amend, vary, suspend or terminate these terms and conditions with 14 days notice.
  • All offers are available in conjunction with Humm payment plans. Humm terms and conditions apply – see https://www.shophumm.com.au/terms-and-conditions.
  • Discount offers are not available with any other offer.
  • The promotions are not available to Amplifon employees in combination with existing benefits.
  • Conditions apply under the Australian Government Hearing Services Program. 

(1)  Hearing test free of charge (screening) for everyone 18 years and over: 

  • Amplifon is offering hearing tests free of charge to everyone 18 years and over.
  • This is a basic screening check to determine if hearing loss is present.
  • We may recommend an advanced hearing assessment. Clients eligible for full or partial reimbursement under the Australian Government Hearing Services Program will be funded for this advanced hearing assessment appointment so there is no cost to the client. Conditions apply to clients under the Australian Government Hearing Services Program. 

(2) Fully funded or subsidised hearing aids with the Australian Government Hearing Services Program

  • Amplifon will check your eligibility for fully funded hearing aids and services through the Australian Government Hearing Services Program (HSP)
  • Eligibility criteria applies.
  • Conditions apply to clients under the Australian Government Hearing Services Program.
  • Amplifon always offer a fully funded hearing aid solution under the HSP funded hearing aids.
  • HSP clients can purchase a maintenance plan which will not exceed $50.40 - this will cover the cost of batteries, earmold renewals, repairs, ear-hook replacements, adjustments & re-programming (if required), replacement of tubing, wax guards and cords of the hearing aids.

(3) 30-day money-back guarantee

  • Hearing aids may be exchanged for other products (of the same or lesser value), or may be returned for a refund, within 30 days of purchase.
  • Amplifon reserves the right to refuse to exchange or refund hearing aids where the hearing aid (including its parts) have not been returned or have been damaged or lost.
  • Any refund paid will be the amount paid by the client only, which will not include any discounts or funders’ contributions (e.g. Australian Government Hearing Services Program Department of Veterans’ Affairs, Work Cover or Insurance contributions).

(4) Fully funded or subsidised Assistive Listening Devices under the Australian Government Hearing Services Program

  • Amplifon offers a range of Assistive Listening Devices for purchase
  • Devices include: Audeara Bundle, Audio Maxi Pro (Earphones), Audio Maxi Pro (Headphones), Momentum True, Wireless 2-Black, Momentum True Wireless 2-White, Sennheiser RS 195.
  • Amplifon will check your eligibility for fully funded or subsidised assisted listening devices and services through the Australian Government Hearing Services Program (HSP).
  • Eligibility criteria apply.
  • Conditions apply to clients under the Australian Government Hearing Services Program.
  • Amplifon always offer a fully funded hearing aid solution under the HSP. You may also choose to top-up (contribute an out of pocket amount) to the next level of technology from the HSP funding. 

(5) Humm Interest free payment plan 

(6) Free Trial up to 14 days

  • Free trial is subject to a hearing assessment with hearing loss identified
  • In the event that the hearing aid/s are damaged or not returned, Amplifon reserves the right to charge the client up to 100% of the value of the device/s.
  • Trial is for up to 14 days.
  • Free trial excludes devices fully subsidized by the Hearing Services Program.
  • 14 day trial begins on the date of the fitting.
  • Amplifon remain the owner of the hearing aid/s during the trial period and until such time they are paid in full.
  • The client may not reassign, transfer and/or sell the hearing devices.
  • The client agrees to: 
    • Follow instructions provided by Amplifon for the proper use of the hearing aids.
    • Use the hearing device/s solely for the purpose for which they are intended to be used
    • Properly store the hearing device/s in their storage container provided by Amplifon, when not in use
    • Not do any act which is likely to damage or alter the condition of the hearing device/s 

(7)  Maintenance – at no cost to you

  • To qualify, the customer must become or must be an Amplifon customer.
  • Offer applies only to those eligible for the Australian Government Hearing Services Program or clients that have received a letter, call or flyer from Amplifon with the details of this offer.
  • Amplifon will waive the out of pocket amount for a maintenance plan that the client would be required to pay.
  • The maintenance will be renewed for 12 months from the month the maintenance voucher expires and the client must sign the appropriate documentation to activate this offer.

(8) Advanced Hearing Assessment (also known as a Comprehensive Hearing Assessment) at no cost to you:

  • Amplifon is offering advanced hearing assessment free of charge for select customers.
  • To qualify, the client must have received a letter, call, email, flyer, partnership offer or filled in your contact details on specific digital advertising from Amplifon. 
  • Advanced hearing assessment must be booked by 31st May.
  • Clients eligible for full or partial reimbursement under the Australian Government Hearing Services Program will be funded the appointment so there is no cost to the client. Conditions apply to clients under the Australian Government Hearing Services Program
  • Customers must be 18 years and older to be eligible for this offer.

(9) AmpliRewards

  • $10 e-voucher is redeemable when referred friend completes a free hearing test and presents voucher in clinic.
  • You and your friend must provide an email address to be eligible for the e-voucher.
  • Referred friend must be new to Amplifon and over the age of 18. 
  • The e-voucher cannot be redeemable for cash and will be emailed to each person within 10 days of the referred friend’s appointment
  • Usage of the e-voucher at participating merchants only.
  • Valid for 3 months from issue date.

(10)  Upgrade & SAVE this EOFY

  • Offer open to clients who upgrade their hearing aid device or purchase a new hearing device of equal level to their previous hearing aid device.
  • Eligible products are GN ReSound & APL powered by GN ReSound, WS Audiology & APL powered by WS Audiology and Oticon & APL powered by Oticon. 
  • Upgrade from ‘free’ device to level 2 device and receive up to $1,000 off; upgrade from level 2 device to level 3 device and receive up to $1,500 off; upgrade from level 3 device to level 4 device and receive up to $2,000 off or upgrade from level 4 device to level 5 device and receive up to $2,500 off (‘Discount Offer’). 
  • Discount Offer amounts stated are for binaural (i.e. double) hearing aids. Customers who purchase a monoaural (i.e. single) hearing aid, will receive half of the Discount Offer outlined above.
  • Discount Offer available at any Amplifon clinic within Australia. Offer starts 12:00AM AEST on 1/6/24 and ends 11:59PM AEST on 30/6/24. Not valid with other offer/s.

(11)  Free gift with Comprehensive Hearing Assessment

  • To qualify, the client must have received an email letter or SMS from Amplifon with the details of this offer.
  • The customer must not have previously had a Comprehensive Hearing Assessment with Amplifon within the last 12 months. 
  • For the purpose of this campaign, the term ‘gift’ refers to: Amplifon branded notebook, Amplifon branded drink bottle, Amplifon branded book light or Amplifon branded sanitiser.
  • Gifts are subject to change at the discretion of Amplifon due to stock availability.
  • Gift to be issued to client on completion of their Comprehensive Hearing Assessment.
  • Offer is valid for Comprehensive Hearing Assessment appointments attended between 1 June 2024 and 30 June 2024, while stocks last. 
  • AU residents aged 18 years or over only. One gift claim per person.

(13)  Free gift with Screening appointment

  • To qualify, the client must have received an email, letter or SMS from Amplifon with the details of this offer.
  • The customer must not have previously had a Screening appointment Amplifon within the last 12 months. 
  • To qualify, the customer must have booked their Screening appointment online via the Amplifon website or by calling 13 MY EARS (13 69 3277)
  • For the purpose of this campaign, the term ‘gift’ refers to the choice of one of the following: Amplifon branded notebook, Amplifon branded drink bottle, Amplifon branded book light or Amplifon branded sanitiser.
  • Gifts will be awarded subject to availability.
  • Gifts are subject to change at the discretion of Amplifon due to stock availability.
  • Gift to be issued to client on completion of their screening appointment. • Offer is valid for screening appointments booked between 1 June 2024 and 30 June 2024, while stocks last.
  • AU residents aged 18 years or over only. One gift claim per person.