(1) Hearing test free of charge (screening) for everyone 18 years and over:
- Amplifon is offering hearing tests free of charge to everyone 18 years and over.
- This is a basic screening check to determine if hearing loss is present.
- We may recommend an advanced hearing assessment. Clients eligible for full or partial reimbursement under the Australian Government Hearing Services Program will be funded for this advanced hearing assessment appointment so there is no cost to the client. Conditions apply to clients under the Australian Government Hearing Services Program.
(2) Fully funded or subsidised hearing aids with the Australian Government Hearing Services Program
- Amplifon will check your eligibility for fully funded hearing aids and services through the Australian Government Hearing Services Program (HSP).
- Eligibility criteria applies.
- Conditions apply to clients under the Australian Government Hearing Services Program.
- Amplifon always offer a fully funded hearing aid solution under the HSP funded hearing aids.
- HSP clients can purchase a maintenance plan which will not exceed $50.40 - this will cover the cost of batteries, earmold renewals, repairs, ear-hook replacements, adjustments & re-programming (if required), replacement of tubing, wax guards and cords of the hearing aids.
(3) 30-day money-back guarantee
- Hearing aids may be exchanged for other products (of the same or lesser value), or may be returned for a refund, within 30 days of purchase.
- Amplifon reserves the right to refuse to exchange or refund hearing aids where the hearing aid (including its parts) have not been returned or have been damaged or lost.
- Any refund paid will be the amount paid by the client only, which will not include any discounts or funders’ contributions (e.g. Australian Government Hearing Services Program Department of Veterans’ Affairs, Work Cover or Insurance contributions).
(4) Fully funded or subsidised Assistive Listening Devices under the Australian Government Hearing Services Program
- Amplifon offers a range of Assistive Listening Devices for purchase.
- Devices include: Audeara Bundle, Audio Maxi Pro (Earphones), Audio Maxi Pro (Headphones), Momentum True, Wireless 2-Black, Momentum True Wireless 2-White, Sennheiser RS 195
- Amplifon will check your eligibility for fully funded or subsidised assisted listening devices and services through the Australian Government Hearing Services Program (HSP).
- Eligibility criteria apply.
- Conditions apply to clients under the Australian Government Hearing Services Program.
- Amplifon always offer a fully funded hearing aid solution under the HSP. You may also choose to top-up (contribute an out of pocket amount) to the next level of technology from the HSP funding.
(5) Humm Interest free payment plan
- Amplifon is offering flexible interest free payment plans through Humm.
- Humm terms and conditions apply – see https://www.shophumm.com.au/terms-and-conditions
- Humm eligibility criteria applies.
- Please read Humm’s full TMD here - https://cdn.shophumm.com/humm/uploads/sites/3/5104_HU_ humm-TMD-Update_July24.pdf
(6) Free Trial up to 14 days
- Free trial is subject to a hearing assessment with hearing loss identified
- In the event that the hearing aid/s are damaged or not returned, Amplifon reserves the right to charge the client up to 100% of the value of the device/s.
- Trial is for up to 14 days.
- Free trial excludes devices fully subsidized by the Hearing Services Program
- 14 day trial begins on the date of the fitting.
- Amplifon remain the owner of the hearing aid/s during the trial period and until such time they are paid in full.
- The client may not reassign, transfer and/or sell the hearing devices.
- The client agrees to:
o Follow instructions provided by Amplifon for the proper use of the hearing aids.
o Use the hearing device/s solely for the purpose for which they are intended to be used.
o Properly store the hearing device/s in their storage container provided by Amplifon, when not in use.
o Not do any act which is likely to damage or alter the condition of the hearing device/s.
(7) Maintenance – at no cost to you
- To qualify, the customer must become or must be an Amplifon customer.
- Offer applies only to those eligible for the Australian Government Hearing Services Program or clients that have received a letter, call or flyer from Amplifon with the details of this offer.
- Amplifon will waive the out of pocket amount for a maintenance plan that the client would be required to pay.
- The maintenance will be renewed for 12 months from the month the maintenance voucher expires and the client must sign the appropriate documentation to activate this offer.
(8) Advanced Hearing Assessment (also known as a Comprehensive Hearing Assessment) at no cost to you:
- Amplifon is offering advanced hearing assessment free of charge for select customers.
- To qualify, the client must have received a letter, call, email, flyer, partnership offer or filled in your contact details on specific digital advertising from Amplifon.
- Advanced hearing assessment must be booked by 30th April.
- Clients eligible for full or partial reimbursement under the Australian Government Hearing Services Program will be funded the appointment so there is no cost to the client. Conditions apply to clients under the Australian Government Hearing Services Program.
- Customers must be 18 years and older to be eligible for this offer.
(9) AmpliRewards
- “Ambassador” will refer to an existing Amplifon customer, “Friend” will refer to the referred person who is not an existing Amplifon customer
- Ambassador can refer up to 5 Friends.
- Friend can only be referred by one Ambassador.
- $50 e-voucher is issued within 14 days of the Friend completing an eligible appointment and providing Ambassador’s full name and phone number OR unique client code
- Eligible appointment includes screening or advanced hearing assessment.
- Appointment may be subject to triage and is not guaranteed.
- Ambassador and Friend must provide a valid mobile number or email address to keep on file in order to receive e-voucher.
- Friend must be new to Amplifon (no appointment attended within the previous 2 years and no purchase of hearing aid from Amplifon within the previous 8 years) and over the age of 60.
- Amplifon Group staff members are not eligible to receive a $50 e-voucher.
- Limited to participating clinics (National Hearing Centres Pty Ltd) only. To see the full list of excluded Amplifon stores, please see point 14 in our full terms and conditions.
- The e-voucher cannot be redeemable for cash.
- Usage of the e-voucher at participating merchants only and each have their own terms, conditions and expiry, see https://www.giftpay.com.au/business/egifts.asp.
- Amplifon reserves the right to change or end the program without prior notice.
(10) Seniors Card Discount
- 10% discount applicable to hearing aids from a higher technology level than the Hearing Services Program (HSP) range (Eligible Products).
- For HSP customers, 10% discount will apply to the balance owing on Eligible Products once any applicable HSP funding is applied.
- Cannot be used in conjunction with any other offer.
(11) Exclusive Offers for select Amplifon Retail Stores
- 'The Amplifon Difference’ is exclusive to Amplifon Retail Stores listed in point 14 of the full terms and conditions.
- Upgrade from fully subsidised device to a level 2+ device and receive up to $1,000 off;
- Unlimited aftercare support for the life of your devices
- Open 7 days a week and late nights
- 90-day money back guarantee
- 5 years manufacturers warranty on all Starkey & ReSound devices
- 50% off batteries for Battery Club member
(12) Battery Club (Exclusive to select Amplifon Retail stores)
- Free to join
- 50% off the RRP of hearing device batteries
- $3 per pack of 6 batteries
- Get every 8th pack free
- Offer not available in conjunction with any other offer
(13) Television Advertising
- Ampli-mini is available at select Amplifon clinics
(14) Bay Audio Pty Ltd trading as Amplifon
- You may receive communications from Bay Audio Pty Ltd (trading as Amplifon Retail). If you receive and/ or opt out of marketing communication from Bay Audio Pty Ltd trading as Amplifon Retail, this does not impact your marketing communication preferences with National Hearing Centres Pty Ltd trading as Amplifon. To opt in or out of marketing communications from National Hearing Centres Pty Ltd T/A Amplifon, please contact customersupport@amplifon.com.
- Clients of Bay Audio are not eligible to participate in the AmpliRewards referral program.
- Some products and services offered by National Hearing Centres Pty Ltd (trading as Amplifon) may not be available at Amplifon Retail stores. Please speak to your clinician for advice and/or alternatives.
- Full list of Bay Audio Pty Ltd trading as Amplifon Retail stores:
o Amplifon Liverpool Retail
o Amplifon Miranda Retail
o Amplifon Sylvania Retail
o Amplifon Leichhardt Retail
o Amplifon Corrimal Retail
o Amplifon Dapto Retail
o Amplifon Eastgardens Retail
o Amplifon Roselands Retail
o Amplifon Campbelltown Mall Retail
o Amplifon Casula Retail
o Amplifon Minto Retail
o Amplifon Macarthur Square Retail
o Amplifon Winston Hills Retail
o Amplifon Victoria Point Retail
o Amplifon North Rocks Retail
o Amplifon Wetherill Park Retail
o Amplifon West Lakes Retail
o Amplifon Port Adelaide Retail
o Amplifon Hallett Cove Retail
o Amplifon Belconnen Retail
o Amplifon Woden Retail
o Amplifon Lake Haven Retail
o Amplifon Queanbeyan Retail
o Amplifon Wodonga Retail
o Amplifon Shepparton Retail
o Amplifon Traralgon Retail
o Amplifon Fountain Gate Retail
o Amplifon Waverley Gardens Retail
o Amplifon Airport West Retail
o Amplifon Keilor Retail
o Amplifon Deer Park Retail
o Amplifon Knox Retail
o Amplifon Chirnside Park Retail
o Amplifon Ringwood Retail
o Amplifon Mill Park Retail
o Amplifon Doncaster East Retail
o Amplifon Brandon Park Retail
o Amplifon Southland Retail
o Amplifon Parkmore Retail
o Amplifon St Clair Retail
o Amplifon Emu Plains Retail
o Amplifon Taigum Retail
o Amplifon Capalaba Retail
o Amplifon Bankstown Retail
o Amplifon Kippa Ring Retail
o Amplifon Westfield Penrith Retail
o Amplifon Bribie Island Retail
o Amplifon Caloundra Retail
o Amplifon Kawana Retail
o Amplifon Kotara Retail
o Amplifon Charlestown Retail
o Amplifon Figtree Retail
o Amplifon Warrawong Retail
o Amplifon Woy Woy Retail
o Amplifon Shellharbour Retail
o Amplifon Erina Retail
- For any questions about privacy or data sharing, please contact au-privacy@amplifon.com.
(15) Discount Offer - Save up to $2500
- Appointment must be booked and attended before 11:59PM AEDT 31 May 2025.
- Valid for one fitting per person.
- Eligible technology includes: GN ReSound & APL powered by GN ReSound, Oticon & APL powered by Oticon.
- The discount schedule for Private clients is as follows:
o Save $2500 on level 5 device purchase.
o Save $2000 on level 4 device purchase.
- The discount schedule for clients topping up on their HSP subsidy is as follows:
o Save $2500 on level 5 device purchase.
o Save $2000 on level 4 device purchase.
o Save $1000 on level 2+ device purchase
- Discount amounts stated above are for binaural (i.e. double) hearing aids. Customers who purchase a monoaural (i.e. single) hearing aid, will receive half of the discount outlined above.
- Offer starts 12:00AM AEDT on 1/5/25 and ends 11:59PM AEDT on 31/5/25.
- Not valid with other offer/s.
- Amplifon reserves the right to change these conditions at any time
(16) RFPA NSW Members Offer
- Offers available to active membership holders of the Retired and Former Police Association of NSW.
Comprehensive hearing assessment at no cost
1. Clients eligible for full or partial reimbursement under the Australian Government Hearing Services Program will be funded the appointment so there is no cost to the client. Conditions apply to clients under the Australian Government Hearing Services Program.
2. Private clients with an active RFPA membership will receive a comprehensive hearing assessment free of charge
20% discount
1. 20% discount excludes devices fully subsidised by the Australian Government Hearing Services Program (HSP).
2. For HSP eligible clients, the 20% discount will apply to the balance owing on devices once any applicable HSP funding is applied.
- Valid for one fitting per person.
- Cannot be used in conjunction with any other offer.
- Amplifon Group reserves the right to change these conditions at any time.
- Offers available at Amplifon Australia, Bay Audio and Attune
(17) Pioneer Program
- Must complete the Pioneer Program, “completion” means satisfactory completion of the first Pioneer Program appointment, been fitted with a trial device and finalised the trial
- Must have completed the program within 4-weeks of the first appointment
- Must have their contact details updated in order to receive the $25 e-voucher; customer details include: first name, last name and valid email address and/or mobile number
- The $25 e-voucher will be issued to the eligible person within 30 days of completion of the program
- Issuing frequency is bi-weekly
- The e-voucher cannot be redeemed for cash
- Usage of the e-voucher at participating merchants only and each have their own terms, conditions and expiry, visit https://www.giftpay.com.au/business/egifts.asp for details
- Some merchants do not offer $25, so the customer may need to spend $25 over multiple merchants
- Image featured on the front of brochure may differ from what is available to trial
(18) Win an Opera or the Ocean Experience
(19) Limited Time Cash Back Offer
- Clients must meet all of the following eligibility criteria
o Have a hearing aid trial active at any time between 12 February 2025 – 13 May 2025
o Purchase hearing aids before 31st May 2025
o Receive a targeted SMS from Amplifon inviting client to take advantage of cashback offer OR at the clinician's discretion
- Cashback amounts will vary depending on the number and type of hearing aid/s purchased
o Purchase a level 5 hearing aid and receive up to $1,000 cashback
o Purchase a level 4 hearing aid and receive up to $800 cashback
o Purchase a level 3 hearing aid and receive up to $600 cashback
o Purchase a level 2+ hearing aid and receive up to $400 cashback
- Discount amounts stated are for binaural (i.e. double) hearing aids. Customers who purchase a monoaural (i.e. single) hearing aid, will receive half of the discount outlined above.
- The Private portion of the Sale must be paid in full and if there is a payment plan attached, contract should be activated.
- If the customer returns the devices after the cash back has been given, the refund will be net value.
- Client will receive cash back within 30 days of purchase to their nominated bank account
- Cashback for customers on payment plan will be processed after 30 days from the sale delivery date and their first payment.
- Each claim will be audited prior to the cash back payment being made.
- For any HSP customers, please remember that we must allow 7 days between Trial Fitting and Trial Closure for HSP clients.
- Offer available at select clinics within Australia
- Offer starts 12:00AM AEDT 19/05/25 and ends 11:59PM AEDT on 31/05/25.
- Not valid with any other offer/s.
