Ear wax buildup is the number one cause of reduced performance and feedback.
At Amplifon, we provide the trusted expertise and tools you need for effortless maintenance, so your amplifon hearing aids deliver clear sound every day.

A clean earmould ensures that sound travels clearly from the hearing aid to your ear canal, maintaining the optimal performance of your device.

To clean a hearing aid earmould, first detach it from the main hearing aid body, then use a soft cloth and a professional ear mould cleaning kit to gently wipe away debris and clear any tubing blockages.

It's a simple process that should be done every few days or so, depending on how much ear wax you produce.

The key to cleaning ear wax is to avoid pushing it further into the device's tube or vent.

To clean ear wax from a hearing aid mould, use a wax loop or wire tool to gently scoop out debris from the sound bore and vents, or use a small air blower bulb to push loose wax out of the tube.

If the tubing itself is blocked, you can use a small, specialised wire (often included in your cleaning kit) to pass through the tube, clearing the blockage. If the wax is stubborn or you’re uncomfortable doing it yourself, visit your local Amplifon hearing aid clinic for professional cleaning.

Mild soap and water can clean the exterior of the earmold, however you must be careful about what you use inside the delicate tubes and vents.

Only use specialised, non-alcoholic cleaning sprays or wipes recommended by your hearing care professional. Do not use household solvents, alcohol, or harsh chemicals, as these can permanently damage the plastic and tubing of your ear mold.

The safest solution is always water and mild soap for the plastic surface, followed by complete drying.

The lifespan of your earmoulds depends on the material (hard or soft) and your ear’s physiology.

Soft, flexible ear moulds for hearing aids typically need replacing every six months to a year as they can shrink or harden. Hard, custom-fit molds may last several years, but should be replaced if you experience slippage, discomfort, or persistent feedback.

Regular check-ups at Amplifon, included in our ongoing care, allow our experts to assess the fit and condition of your custom ear moulds for hearing aids.

A custom fit hearing aid mould provides the best possible coupling between the device and your ear canal, leading to better sound quality, less feedback, and greater comfort.

Custom ear molds for hearing aids are often recommended for those with severe hearing loss, as they prevent sound leakage (feedback), or for anyone seeking maximum comfort and security.

They are made specifically to the unique shape of your ear by taking a precise impression, ensuring a secure and discreet fit.

Our commitment to ongoing care means you always have a hearing care professional ready to help with maintenance, so your best hearing aids always perform.

• In-Clinic Cleaning: We offer professional cleaning services, including suction and ultrasonic cleaning, to remove stubborn wax or debris that household kits can't manage.
• Tailored Tools: We supply the exact ear mould cleaning kit and products recommended for your specific amplifon hearing aids.
• Lifetime Support: Our ongoing care includes free checks, ensuring your earmoulds are replaced when necessary and that your devices are always calibrated perfectly.

Don't let ear wax hold you back from enjoying life's sounds! Partner with Amplifon, your trusted expertise in hearing care across Australia.