Remote hearing aid services

Personalised support through our app

How our remote hearing services work

Managing your hearing aids should feel simple, reassuring and supported at every stage. While technology makes it easier to adjust certain settings remotely, professional guidance remains essential for achieving the best hearing experience. That’s why our app combines remote hearing aid services, educational tools and direct access to hearing care specialists, giving you convenience without losing the human touch. 

What are remote hearing aid services?

Remote hearing aid services allow you to access hearing support from home using your smartphone or tablet.

Through a dedicated hearing aid appyou can manage certain features of your devices and connect with professionals without always visiting a clinic in person.

These services are designed to make everyday hearing care easierfaster and more flexible, especially for busy lifestyles or when travelling.

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Interested in using remote hearing services?

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The benefit of remote support, with a human touch

Technology is helpful, but hearing care should never feel impersonal.

That’s why our approach to remote support for hearing aids focuses on real conversations, not just self-service tools.

Instead of leaving you to solve everything alone, the app makes it easy to:

  1. Speak directly with a specialist
  2. Get tailored advice
  3. Book an appointment when needed
  4. Receive personalised recommendations

This combination of digital convenience and expert care ensures you always feel supported. Because better hearing isn’t just about settings — it’s about confidence and peace of mind.

Who are remote hearing services for?

Remote hearing services aren’t only for existing hearing aid users.
They can support:

Current users

Get quick help with daily adjustments, troubleshooting or questions without always visiting a centre.

New customers

If you’re considering hearing aids, the app offers useful videos and guides to help you understand how devices work and what to expect.

People on the go

Travelling or away from home? You can still reach us easily and, if needed, we can direct you to your nearest local centre.
Audiologist in lab coat talking with a happy elderly couple in an Amplifon store.

Need help with your hearing aids?

If something doesn’t feel right, explore our troubleshooting tips or book an appointment with an audiologist for personalised support and professional care.

When should you book an appointment instead?

Although many issues can be handled remotely, some situations are best addressed face-to-face.

You may benefit from an in-clinic visit if you need:

Through the app, you can quickly book an appointment or request a call, making it simple to move from remote support to personalised care whenever necessary.

Hearing care made simple, wherever you are

Our goal is to make hearing support accessible, reassuring and personal.

With our hearing aid app, you’re never on your own. You have:

It’s hearing care that fits around your life — not the other way round.

A woman looking at her hearing aid

Take Our Free Online Hearing Test

Take our free online hearing test in just a few minutes and find out how well you’re hearing today.

Download the app and stay connected to your hearing care team

Whether you need quick advice, practical help or a full appointment, our remote hearing aid services keep you connected to the support you trust.

Download the app today and experience hearing care that’s convenient, personal and always close by.

Explore all our Amplifon services

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Hearing aid repair

Discover our hearing aid repair service and keep your devices at their best.
Book your repair today

Hearing aid fittings and adjustments

Precise fittings and adjustments to help you hear your very best.
Book your fitting today

FAQs about remote hearing aid services

Can my hearing aids be adjusted remotely?

You can manage basic settings through the app. For detailed fine-tuning, an appointment with a hearing care specialist is recommended.

Can I speak to someone through the app?

Yes. You can book a call or appointment to receive personalised support from a professional.

Is the app only for existing customers?

No. It’s also helpful for people exploring hearing aids, thanks to educational content and guides.

What if I’m travelling?

If you’re away from home, we can help you locate your nearest centre and arrange support if needed.
Find your closest Amplifon clinic

Get support and advice

Book a free hearing test

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