Attend our free hearing test

First of all: do I need a hearing test?

Anyone over the age of 50 is encouraged to have their hearing checked regularly. If you believe you are suffering the symptoms of loss or would like to just ensure you’re experiencing all the emotions of sound then don’t hesitate to book a free test.

Book a free test today Book now

What happens during a hearing test?

Our friendly, expert audiologist will take the time to ask questions about your lifestyle and health history, to understand your personal hearing challenges and help determine the possible causes of your hearing loss. Next, we will use our state-of-the-art hearing test, to measure the quality of your hearing across different tones and we will also conduct a word recognition test both in quiet and noisy situation so we can have an in depth understanding of your hearing in real-life situation. 

What is an audiogram?

As an audiogram is a graph, it is used to make a comparison between the degree of hearing loss and which frequencies or pitch the hearing loss is at.
The frequency is on the horizontal axis, which is displayed in Hertz (Hz), where 250 Hz is a low pitch sound and 8000 Hz is a high pitch sound. The amount of hearing loss is shown on the vertical axis in decibels (dB), where the higher the number, the greater the degree of hearing loss. Thresholds from 0 to 20 dB are considered to be within normal hearing range for adults. Any results outside of these thresholds typically means that you maybe experiencing hearing difficulties. You may find some environments more challenging than others. The knowledge and expertise of our Audiologists can help and advise you as to what to do next.
The degree of loss is usually one of the following:

  • Mild:  thresholds between 20-39dB
    You may experience difficulties following speech especially in noisy environments. 
  • Moderate: 40-69dB
    You may experience difficulties following speech and some quieter sounds.
  • Severe: 70-89dB
    You may experience difficulties in understanding speech even when you’re in quiet environments. Day to day noises such as traffic become very difficult to hear. 
  • Profound: 90dB+
    The ability to hear most sounds becomes very challenging unless the sound is very loud (The 100 dB point should not be confused with a 100% hearing loss).

What to expect after a hearing test?

Your audiologist will run through your results and inform you of the degree of your hearing loss, as well as offer recommendations as to what solutions are best suited to your needs. If you do need hearing aids, we’ll even give you a free demonstration and free trial so you can experience better hearing in the environment that matter to you the most. We will explain everything to you in detail, so that you can leave feeling confident in your hearing ability and the options that are available to you to allow you to rediscover your independence.

Book a hearing test for your loved ones

Through blending innovative hearing technology, scientific knowledge and human touch, we can help to enrich your personal and social experiences so that you can regain the joy of hearing and interacting in the world around you.

Tips to talk to a loved one about hearing loss

  1. Choose the right place and time
    Choose a place which is private, comfortable for your loved one, maybe a favourite quiet place and free from noise as these types of conversations can be tricky and they might not be keen on having such a conversation or accept help. Don't be too surprised if your loved doesn't hear the full conversation first time or you’ve had to repeat yourself 3. Speaking clearly and not too quickly whilst facing them will help them to understand as much of the conversation as possible. 
  2. Listen, understand and be empathetic
    Starting the conversation highlighting your concerns and showing empathy could be a good place to begin. Listen to your loves one’s concerns and let them do the talking whilst you take a mental note of their concerns. Then you can express your understanding of their concerns and how you see it from their perspective. 
  3. Have a compassionate conversation
    It’s important to show compassion and talk from the heart whilst having this type of conversation with your loved one. Questions that could initiate a defensive response should be avoided as it could lead to resentment and make it difficult for future offers of help. Discussing how advanced technology has become in terms of sound quality, overall performance and look and feel can allow you to share with your loved one cand how they ould discover a new hearing experience that gives them the confidence to engage and interact effortlessly with the world around them. 
  4. Share your experiences and impact of how their hearing loss impacts you
    Share your experiences of how their hearing loss is impacting on you and/or the family. Talking and providing examples of the types of scenarios where this has happened can help encourage your loved one to recognise and accept that they are experiencing difficulties with their hearing. Offering guidance and support showing that you will be there with them every step of the way can help them overcome that initial barrier to taking the journey to better hearing. 
  5. Communicate the next steps to rediscovering the world of sound together
    Discuss the benefits of being able to enjoy the things they love again. Your loved one may feel nervous about attending a hearing test appointment, so why not offer to go with them to meet the Audiologist. Be there to support them and ask questions so that you can both leave feeling confident in the options available to you to improve you loved one’s listening experience. Life is for listening!

See inside your ear

Our Video Otoscopy is the first part of our hearing health test, where your Audiologist will use a tiny camera to check your ears safely and  comfortably, and you get to see exactly what’s happening onscreen. This simple, helpful test is just one of the many ways we use innovative hearing technology to make improving your hearing health easier.

Get support and advice

Book a free hearing test

Book now

Test your hearing online

Take the test

Find your nearest store

Find a store