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Maintenance of the tube of your RIC Hearing Aid

If you wear Receiver-in-Canal (RIC) hearing aids, you may occasionally need to replace the thin wire and casing—what you might call the hearing aid tube. This process is critical for maintaining sound quality and comfort.

While the RIC device doesn't use the thick plastic hearing aid plastic tubes of older models, the receiver wire unit that connects the aid body to the speaker is the part that sometimes needs replacement due to damage or stiffness. Our commitment to ongoing care means we're here to handle the replacement professionally, or provide you with guidance on how to do this.

If you are struggling to change RIC hearing aid tube or need new parts, book an appointment with one of our specialists across Australia.

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What is the "Tube" on a RIC Hearing Aid?

The "tube" on a RIC (Receiver-in-Canal) or RITE (Receiver-in-the-Ear) hearing aid is technically called the receiver wire assembly, or receiver unit. This is a thin, insulated electrical wire (not a hollow tube) that carries the amplified sound signal from the main body behind your ear to the tiny speaker (receiver) sitting inside your ear canal.

How often should RIC hearing aid tubes be changed?

Unlike wax filters, the receiver wire itself (or "tube") does not need routine replacement unless it is physically damaged.

The receiver wire assembly (or "tube") should be replaced when the plastic coating becomes brittle, stiff, discoloured, or if the wire is visibly damaged, causing intermittent sound. We recommend professional replacement every 6 to 12 months, or immediately if you notice a crack or kink. Stiff wires can pull on the speaker, causing discomfort or feedback, making an immediate change necessary.

Routine checks

Our hearing care professional are at your disposal to check the quality of your hearing and the maintenance of your hearing aid.

How to clean RIC hearing aid receiver wires

Regular cleaning extends the life of your receiver wire and the crucial speaker at the tip. To clean the RIC receiver wire, gently wipe it down using a clean, dry tissue or a specialised hearing aid cleaning cloth. Pay close attention to the area where the wire meets the main body and the dome/mould at the tip. Never use water, alcohol, or harsh chemicals, as these can corrode the delicate copper wire inside the insulation. If the dome is removable, wipe the tip of the receiver wire underneath it.

How to replace RITE hearing aid receiver units (tubes)

Replacing the entire receiver unit, which contains the speaker, is a delicate task that requires specific parts and care. While best done by an audiologist, some models allow user replacement with a specific kit.

If you have a replacement kit, follow these steps:

1. Preparation

Wash your hands and lay a clean cloth over a table. Note the size of the receiver unit (usually indicated by a tiny number/letter near the coupling).

2. Disconnect the Old Unit

Gently pull the old receiver wire straight out from the main hearing aid body, or twist the coupling counter-clockwise until it releases. Never pull forcefully on the wire itself.

3. Attach the New Unit

Line up the new receiver unit's coupling plug with the opening on the hearing aid body. Push the plug in gently until it clicks, or twist clockwise until it locks securely in place. 

4. Fit the Dome/Mould

Re-attach the dome or custom ear mould to the new receiver tip. Ensure it is firmly seated to prevent whistling.

Where can I get support with my hearing aid tubes?

The complexity and small size of receiver wires mean that seeking professional help is the safest way to ensure your hearing aid remains protected under warranty.

For expert hearing aid tube replacement, genuine parts, and professional fitting, contact your nearest Amplifon clinic. Our audiologists will ensure the correct power and length of the receiver unit is installed, . We are committed to providing ongoing support for your devices.

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If your receiver wire is damaged, stiff, or you need hearing aid tube replacement advice, book a maintenance check with an Amplifon audiologist.

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Frequently Asked Questions about RIC receiver care

How do I check if my receiver wire is the correct length?

The wire should sit comfortably and naturally against your head and ear, without pulling on the main hearing aid body or sticking straight out from your ear canal. If it’s too short, it will pull on the device; if it’s too long, it may loop excessively. If it feels tight or uncomfortable, book an appointment immediately.

Why is there condensation inside the clear plastic tube?

Condensation indicates moisture build-up from humidity or perspiration. If you see moisture, ensure you are drying your hearing aids nightly using a dedicated drying box or dehumidifier. If moisture persists, contact your clinic, as excess moisture can damage the internal components of the receiver.

Is the receiver wire covered under the warranty?

The receiver wire is often covered under the manufacturer's warranty against defects, but usually not against accidental damage (like pulling or kinking) or routine wear and tear. Our Amplifon audiologists can check your specific warranty details and help you access replacement parts.
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