New Amplirewards eligibility criteria from 4 May - check how you can be rewarded with $50. Learn more

AmpliRewards FAQS: Click to see all. (Updated 4 May 2026).

What is the AmpliRewards campaign?

AmpliRewards is a referral promotion where existing Amplifon customers can refer eligible friends to Amplifon and, if the required conditions are met, both the customer and their friend can receive a $50 e-gift card. The program is available nationwide at participating Amplifon clinics, excluding Amplifon Retail stores, and is subject to terms and conditions.

How does AmpliRewards work?

An existing Amplifon customer refers a friend aged 60+ and asks them to mention the customer’s full name and phone number or unique client code when booking or attending their appointment. The friend must then complete the hearing test journey, starting with a 15-minute hearing screening and, if hearing loss is identified, a 60-minute hearing assessment with an Audiologist.

Who can be referred?

The referred friend must be over 60 years old and new to Amplifon, meaning they must not have attended an appointment with Amplifon within the previous 2 years. A friend can only be referred by one Ambassador.

Who can make a referral?

The referrer, or ‘Ambassador,’ must be an existing Amplifon customer. Amplifon Group staff members are not eligible to receive the $50 e-voucher.

How many friends can I refer?

An Ambassador can refer up to 5 friends under the AmpliRewards program.

When will I receive my e-gift card?

The $50 e-voucher is issued within 30 days of the friend all four steps in the program – link their profile to an ambassador at time of appointment, complete a hearing screening and a hearing assessment. It may take up to 4 weeks to be processed from the date of completing the steps above.

What does my friend need to do to qualify?

Your friend must be over 60, be new to Amplifon, provide your full name and phone number or your unique client code, and complete the eligible hearing journey. The eligible appointment refers to the advanced hearing assessment, which may be subject to triage and is not guaranteed.

Why do friends need to start with a screening appointment?

The screening appointment is the first step in the hearing journey and helps determine whether a more detailed hearing assessment is needed. The screening helps us determine the most appropriate next step for each person, and not everyone referred will progress to an advanced hearing assessment.

Can I go straight to a full hearing assessment?

The referral journey starts with a 15-minute hearing screening. If hearing loss is identified, the next step may be a 60-minute hearing assessment with an Audiologist. 

What if my screening does not show hearing loss?

If hearing loss is not identified at screening, you may not progress to the advanced hearing assessment stage. Because the reward mechanic is tied to completion of the eligible appointment and a hearing loss result in the advanced hearing assessment, the e-voucher would not be issued in that case.

Do both the customer and the friend receive a reward?

Yes, once the eligibility requirements are met, both the Ambassador and the referred friend are eligible for a $50 e-gift card. The voucher is issued after the friend completes the eligible appointment and has a hearing loss result in the advanced hearing assessment.

What details does my friend need to provide?

To link the referral correctly, the friend must provide the Ambassador’s full name and phone number or unique client code at the time of their appointment. Both the Ambassador and the friend must also have a valid mobile number or email address on file to receive the e-voucher.

What happens if my friend forgets to mention my details or client code?

If the friend does not provide the Ambassador’s details or unique client code at the time of the appointment, Amplifon may not be able to link the referral to the Ambassador’s profile. That means the reward may not be issued.

Where is AmpliRewards available?

AmpliRewards is available at participating Amplifon clinics across Australia, excluding Amplifon Retail stores. To view the full list of excluded stores, plase refer to the list below:

Where can I use the voucher?

Your $50 e-voucher can be redeemed through GiftPay and used with a wide range of participating retailers, including examples such as Coles, Myer, Target, Apple, Amazon and Catch. Depending on the retailer you choose, the voucher may be used online, in store, or both.

If you prefer, you can also choose to donate the value to a participating charity through GiftPay instead of spending it on retail purchases. The full list of available retailers, charities, and any brand-specific conditions can be viewed on the GiftPay website.

The e-voucher cannot be redeemed for cash. It can only be used at participating merchants, and those merchants may have their own terms, conditions, and expiry periods.

Can Amplifon change or end the program?

Yes, Amplifon reserves the right to change or end the program without prior notice.

How will I know if my voucher is on its way?

Vouchers may take up to 4 weeks to be processed after the eligible hearing assessment is completed. If you have not received your e-voucher within 4 weeks, you should contact Amplifon for assistance.

Can more than one person refer the same friend?

No. A Friend can only be referred by one Ambassador under the program rules.

What if my friend gives the wrong mobile number, name or client code?

The referral must be linked using the Ambassador’s full name and phone number or unique client code at the time of the appointment. If the details are missing or incorrect, Amplifon may not be able to match the referral and the reward may not be issued.

Can I refer someone who has been to Amplifon before?

Only if they are considered new to Amplifon under the program rules. The Friend must not have attended an Amplifon appointment within the previous 2 years.

Can Amplifon tell me whether my friend has qualified?

For privacy reasons, Amplifon may be limited in what it can share about another person’s appointment or eligibility. If you have questions about your own reward, please contact Amplifon directly.

What if I have not received my e-voucher?

If 4 weeks have passed since the eligible hearing assessment and you still have not received your e-voucher, please contact Amplifon. Both the Ambassador and the Friend must also have a valid mobile number or email address on file to receive the e-voucher.

Updated Terms and Conditions

Effective from 4 May 2026

For FAQs in other languages:

简体中文

AmpliRewards 常见问题:关于该计划您需要了解的一切。了解更多。

Tiếng Việt

Câu hỏi thường gặp về AmpliRewards: Mọi điều bạn cần biết về chương trình. Tìm hiểu thêm.

العربية

الأسئلة الشائعة حول AmpliRewards: كل ما تحتاج إلى معرفته عن البرنامج. اعرف المزيد.

List of excluded clinics (Amplifon Retail) from AmpliRewards

  • Amplifon Airport West Retail
  • Amplifon Armidale Retail
  • Amplifon Bankstown Retail
  • Amplifon Bass Hill Retail
  • Amplifon Bateau Bay Retail
  • Amplifon Bateman's Bay Retail
  • Amplifon Bathurst Retail
  • Amplifon Baulkham Hills Retail
  • Amplifon Beenleigh Retail
  • Amplifon Belconnen Retail
  • Amplifon Bonnyrigg Retail
  • Amplifon Booval Retail
  • Amplifon Brandon Park Retail
  • Amplifon Bribie Island Retail
  • Amplifon Bundaberg Hinkler Retail
  • Amplifon Bundaberg Sugarland Retail
  • Amplifon Burleigh Heads Retail
  • Amplifon Caloundra Retail
  • Amplifon Campbelltown Mall Retail
  • Amplifon Capalaba Retail
  • Amplifon Carindale Retail
  • Amplifon Castletown Townsville Retail
  • Amplifon Casula Retail
  • Amplifon Charlestown Retail
  • Amplifon Chirnside Park Retail
  • Amplifon Chullora Retail
  • Amplifon Clifford Gardens Retail
  • Amplifon Corrimal Retail
  • Amplifon Dalby Retail
  • Amplifon Dapto Retail
  • Amplifon Dee Why Retail
  • Amplifon Deer Park Retail
  • Amplifon Doncaster East Retail
  • Amplifon East Maitland Retail
  • Amplifon Eastgardens Retail
  • Amplifon Emu Plains Retail
  • Amplifon Erina Retail
  • Amplifon Figtree Retail
  • Amplifon Forest Hill Retail
  • Amplifon Forster Retail
  • Amplifon Fountain Gate Retail
  • Amplifon Gladstone Retail
  • Amplifon Goulburn Retail
  • Amplifon Grafton Retail
  • Amplifon Grand Central Retail
  • Amplifon Gympie Retail
  • Amplifon Hallett Cove Retail
  • Amplifon Helensvale Retail
  • Amplifon Hervey Bay Retail
  • Amplifon Ipswich Retail
  • Amplifon Jesmond Retail
  • Amplifon Kawana Retail
  • Amplifon Keilor Retail
  • Amplifon Kippa Ring Retail
  • Amplifon Knox Retail
  • Amplifon Kotara Retail
  • Amplifon Lake Haven Retail
  • Amplifon Leichhardt Retail
  • Amplifon Lismore Retail
  • Amplifon Liverpool Retail
  • Amplifon Macarthur Square Retail
  • Amplifon Mackay Caneland Retail
  • Amplifon Maroochydore Retail
  • Amplifon Maryborough Retail
  • Amplifon Mill Park Retail
  • Amplifon Minto Retail
  • Amplifon Miranda Retail
  • Amplifon Mitchelton Retail
  • Amplifon Mittagong Retail
  • Amplifon Mount Hutton Retail
  • Amplifon Mt Gravatt Retail
  • Amplifon Noosa Retail
  • Amplifon North Lakes Retail
  • Amplifon North Rocks Retail
  • Amplifon Nowra Retail
  • Amplifon Orana Mall Retail
  • Amplifon Orange Retail
  • Amplifon Park Beach Plaza Retail
  • Amplifon Parkmore Retail
  • Amplifon Plumpton Retail
  • Amplifon Port Adelaide Retail
  • Amplifon Port Macquarie Retail
  • Amplifon Queanbeyan Retail
  • Amplifon Raymond Terrace Retail
  • Amplifon Redbank Plaza Retail
  • Amplifon Ringwood Retail
  • Amplifon Robina Retail
  • Amplifon Rockhampton Retail
  • Amplifon Roselands Retail
  • Amplifon Runaway Bay Retail
  • Amplifon Salamander Bay Retail
  • Amplifon Shellharbour Retail
  • Amplifon Shepparton Retail
  • Amplifon Southland Retail
  • Amplifon St Clair Retail
  • Amplifon Sunnybank Retail
  • Amplifon Sylvania Retail
  • Amplifon Taigum Retail
  • Amplifon Tamworth Retail
  • Amplifon Taree Retail
  • Amplifon Toormina Retail
  • Amplifon Traralgon Retail
  • Amplifon Tweed City Retail
  • Amplifon Tweed Heads Retail
  • Amplifon Victoria Point Retail
  • Amplifon Wagga Wagga Retail
  • Amplifon Warrawong Retail
  • Amplifon Waverley Gardens Retail
  • Amplifon West Lakes Retail
  • Amplifon Westfield Penrith Retail
  • Amplifon Wetherill Park Retail
  • Amplifon Willows Retail
  • Amplifon Winston Hills Retail
  • Amplifon Woden Retail
  • Amplifon Wodonga Retail
  • Amplifon Woy Woy Retail
  • Amplifon Wynnum Retail

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