Free hearing test

State of the art technology

First of all: do I need a hearing test?

We urge everyone over the age of 50 to get their hearing checked regularly. You may be suffering from the symptoms of  hearing loss or you can just ensure that you’re experiencing all the emotions of sound.

What happens during a hearing test?

Firstly, our expert audiologist take some information about your lifestyle and health history, to understand your hearing challenges and to determine the possible causes of hearing loss. Next, we will use our state-of-the-art hearing test equipment to measure the quality of your hearing across different tones. We also conduct a word recognition test both in quiet and noisy environments so we can have an in depth understanding of your hearing. 

What is an audiogram?

An audiogram is a graph which is used to make a comparison between the degree of hearing loss and also helps determine at which frequencies or pitch the hearing loss is at.

Thresholds from 0 to 20 dB are considered to be within normal hearing range for adults. Any results outside of these thresholds typically means that you maybe experiencing hearing difficulties. You may find some environments more challenging than others. You do not have anything to worry as our expert Audiologists can help and advise you as to what to do next.

The degree of loss is usually one of the following:

Mild:  thresholds between 20-39dB
You may experience difficulties following speech especially in noisy environments. 

Moderate: 40-69dB
You may experience difficulties following speech and some quieter sounds.

Severe: 70-89dB
You may experience difficulties in understanding speech even when you’re in quiet environments. Day to day noises such as traffic become very difficult to hear. 

Profound: 90dB+
The ability to hear most sounds becomes very challenging unless the sound is very loud (The 100 dB point should not be confused with a 100% hearing loss).

Bluetooth connected hearing aids

We carry the latest hearing aids as a part of our range. Now, you can use your phone or tablet to stream calls easily by connecting them with your hearing aids through an app that can help you control volume and other settings.

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What to expect after a hearing test?

Our audiologists make sure to run you through all your results and explain you of the degree of your hearing loss, as well as offer recommendations as to what solutions are best suited to your needs. If you are prescribed hearing aids, we’ll even give you a free in-store demonstration so that you can understand the difference. We will explain everything to you in detail, so that you can leave feeling confident in your hearing ability and the options that are available to you to allow you to rediscover your independence.

Book a hearing test for your loved ones
Through blending innovative hearing technology, scientific knowledge and human touch, we can help to enrich your personal and social experiences so that you can regain the joy of hearing and interacting in the world around you.

Tips to talk to a loved one about hearing loss:

Choose the right place and time
Choose a place which is private, comfortable for your loved one, maybe a favourite quiet place and free from noise as these types of conversations can be tricky and they might not be keen on having such a conversation or accept help. Don't be too surprised if your loved doesn't hear the full conversation first time or you’ve had to repeat yourself 3. Speaking clearly and not too quickly whilst facing them will help them to understand as much of the conversation as possible. 

Listen, understand and be empathetic
Starting the conversation highlighting your concerns and showing empathy could be a good place to begin. Listen to your loves one’s concerns and let them do the talking whilst you take a mental note of their concerns. Then you can express your understanding of their concerns and how you see it from their perspective. 

Have a compassionate conversation
It’s important to show compassion and talk from the heart whilst having this type of conversation with your loved one. Questions that could initiate a defensive response should be avoided as it could lead to resentment and make it difficult for future offers of help. Discussing how advanced technology has become in terms of sound quality, overall performance and look and feel can allow you to share with your loved one and how they could discover a new hearing experience that gives them the confidence to engage and interact effortlessly with the world around them. 

Share your experiences and impact of how their hearing loss impacts you
Share your experiences of how their hearing loss is impacting on you and/or the family. Talking and providing examples of the types of scenarios where this has happened can help encourage your loved one to recognise and accept that they are experiencing difficulties with their hearing. Offering guidance and support showing that you will be there with them every step of the way can help them overcome that initial barrier to taking the journey to better hearing. 

Communicate the next steps to rediscovering the world of sound together
Discuss the benefits of being able to enjoy the things they love again. Your loved one may feel nervous about attending a hearing test appointment, so why not offer to go with them to meet the Audiologist. Be there to support them and ask questions so that you can both leave feeling confident in the options available to you to improve you loved one’s listening experience. Life is for listening!

See inside your ear

Our Otoscopy is the first part of our hearing health test, where your Audiologist will use a tiny camera to check your ears safely and  comfortably, and you get to see exactly what’s happening onscreen. This simple, helpful test is just one of the many ways we use innovative hearing technology to make improving your hearing health easier.

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