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Living with hearing aids
Learn how to make the most of your hearing aids: tips, care, maintenance, expert support and useful accessories.

Our step-by-step cleaning guide for BTE hearing devices

Your Amplifon Audiologist will have shown you how to clean your hearing aids that goes behing your ear (BTE) - if you need a refresher, though, here's our guide as a reminder for your cleaning routine.
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A woman upgrades her digital hearing aid via smartphone

BTE hearing aids open fitting

Daily Tasks

  • Wipe down the surface of your dome and thin wire thoroughly with ampliclear cleaning wipes or with the ampliclear cleaning spray and cloth provided, to remove any dirt or dry wax.
  • Clean all dirt collected in the sound outlet at the end of your dome by using the brush provided.
  • If there appears to be any moisture on your hearing aid, please put it into an ampliclear dry cup or an airing cupboard overnight.
  • Check the tubing for wax. If there are any blockages detach the tubing from the hearing aid where they meet. Then pass the cleaning thread through the tubing and pull out at the other end. Once clean, reattach the tubing to the hearing aid.

Monthly Tasks

  • Check the whole surface of your hearing aid and give it a thorough clean with ampliclear cleaning wipes. Pay particular attention to the microphones on the hearing aid. There are two openings on the back of your aid, usually above your program button. Give these microphone holes a gentle clean with a brush to remove any build up of dirt or dust.

Six Monthly Tasks

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  • Carefully check your domes, checking for deterioration such as tears, hardening or severe discolouring. If you see deterioration, please contact your local Amplifon hearing centre to arrange a 5 star service check, in which your Hearing Aid Audiologist will change your domes.
  • Similarly check your thin tubes. Make sure there are no splits or kinks in the tubing. Also check for any hardening or severe discolouring. If there are any problems with your tubing contact your local Amplifon hearing centre to arrange a 5 star service check, in which your Hearing Aid Audiologist will change your thin tubes.
  • If your hearing aid has microphone protectors these will need to be changed at least once every six months as instructed by your Hearing Aid Audiologist. 

BTE hearing aids with moulds

Daily Tasks

  • Wipe down the surface of your mould with ampliclear cleaning wipes or with the ampliclear cleaningspray and cloth provided to remove any dirt or dry wax.
  • Clean all dirt collected in the sound outlet by using the brush provided. The other end of the brushcan also be used to pick free any wax that has become stuck in the sound outlet.
  • If your hearing aid has a small vent hole under the sound outlet, clean this with an ampliclear airsprayor the brush provided.
  • If there appears to be any moisture on your hearing aid, please put it into an ampliclear dry cup or anairing cupboard overnight.
  • Check your tubing for moisture droplets. If any are found, remove the tubing from the hearing aidwhere the two meet. Then use an ampliclear airball to clear the moisture before reattaching the tubing to the hearing aid.

Monthly Tasks

  • Remove the tubing from your hearing aid where the two meet. They should pull apart by holding the hook of the hearing aid and the tubing and pulling gently.
  • Use ampliclear airspray to blow air through the tubing from the end you just detached, which will clean out any wax stuck further into the tubing.
  • Alternatively you can put your mould and tubing into warm soapy water. DO NOT PUT YOUR HEARING AID NEAR THE WATER. Once you have soaked your tubing and mould you should rinse it thoroughly and leave to dry completely before reattaching to the hearing aid.

Six Monthly Tasks

  • The tubing will deteriorate over time and may affect the sound quality. This tubing needs to be changed every six to twelve months. If you feel your tubing has become hard or discoloured or the sound quality has dropped noticeably, please contact your local Amplifon hearing centre to arrange a 5 star service check, in which your Hearing Aid Audiologist will change your tubing.
  • If your hearing aid has microphone protectors these will need to be changed at least once everysix months as instructed by your Hearing Aid Audiologist. 
Need extra help cleaning your hearing aid? Book an appointment

Other questions? Come and visit us in an Amplifon center

Book an appointment and come and visit us at one of our Amplifon centers, our hearing care professionals will be ready to answer any of your curiosities about the world of hearing and to show you how to clean your hearing aids.

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