From 1 July, Hidden Hearing and Amplifon are coming together as one, under a new name: Audika.
And while our name is changing, our expertise and personalised care are staying the same, so you can be confident that you’ll still receive the same, expert hearing care that you can trust.
This page explains changes if your hearing care moves to a nearby Audika centre. If not relocating, your care continues as usual under the Audika name.
We believe great hearing care isn’t one‑size‑fits‑all: it should fit seamlessly into your life.
Unlike some other providers, hearing care is all we do. We’re confident in the expert care we provide – and we want you to feel confident too.
As experts in hearing care, we understand just how important your hearing is, and what it means to people when they rediscover the sounds they love.
Audika is part of Demant, a global leader in hearing care, bringing together over 14,000 hearing care experts from across the UK and around the world.
By combining global expertise with local care, Audika are able to provide clinical excellence, advanced technology and state-of-the-art facilities to support you on your hearing journey.
What’s changing?
As part of Audika’s expansion, we’ve reviewed our hearing centre network to make sure that we’re in the right locations to best support our customers.
We’ll contact all affected customers directly with full details of their new Audika hearing centre, including its location, contact details and next steps.
Whether your care is moving or staying where it is, our commitment to your hearing remains the same. At Audika, your hearing is our expertise.
We’ll always aim to make sure you’re seen at the most convenient Audika hearing centre available.
But if your new location isn’t suitable, please let us know – we’ll do our best to help.
Appointments
If you already have an appointment booked at your current location, please don’t worry.
We’ll contact you directly to arrange a suitable alternative location or appointment date. You don’t need to take any action.
During the transition
As we roll out the Audika name across the UK, some clinics may temporarily continue to display Amplifon or Hidden Hearing signage. This is temporary and part of our transition plan.
Please rest assured:
You may also meet some new team members, all working together to support you as part of Audika.
We believe great hearing care isn’t one‑size‑fits‑all: it should fit seamlessly into your life.
Our experts take the time to listen to you, to understand what matters to you, and personalise care and solutions to your individual hearing, lifestyle and communication needs.
As experts in hearing care, we understand just how important your hearing is, and what it means to people when they rediscover the sounds they love.
From socialising with friends to listening to grandchildren, everyone wants to hear the sounds that are precious to them.
And we’ve been on a mission for over 120 years to help more people hear better, helping thousands of people every year with their hearing through our personalised, expert care.
What you can expect from Audika:
Looking ahead
At Audika, we can adapt your care as your hearing needs evolve over time.
You’ll benefit from greater access to expertise, more choice in hearing technology, and continued investment in advanced testing and diagnostics.
Over time, you may also notice:
Increased investment in advanced testing and diagnostics
We’re bringing our teams together under one globally recognised hearing care brand so we can invest more in expertise, technology and access to care.
Becoming Audika allows us to strengthen our UK presence and help even more people hear better - while continuing to deliver personalised hearing care.
Audika is part of Demant, a global leader in hearing care, bringing together over 14,000 hearing care experts from across the UK and around the world. By working as one connected network, we’re able to share expertise, invest in clinical excellence and expand access to care - while keeping your hearing care personal and local.
This global strength allows us to invest in clinical knowledge, technology and facilities - all delivered through local experts who take the time to understand you, your hearing and your life. Despite our global scale, your care remains very much local, supported by teams in your community and UK‑based customer services.
Some Amplifon hearing centres are relocating as part of Audika’s expansion across the UK.
If your hearing centre is in the above list, your hearing care will move to a nearby Audika hearing centre. If your clinic is not listed, nothing is changing – your hearing care continues in the same place.
Our UK‑based customer services team is always happy to help. You can contact them on 0161 209 7000 or speak to your Audika hearing centre team once your care has moved.
