Amplifon is always by your side

Your health and safety is our priority.

We're taking care of your hearing

For 70 years Amplifon has been by your side, to support you throughout your new world of sound. That's why we decided to set up a series of initiatives to take care of you, no matter where you are.

Coronavirus helpline: 0800 912 7835

If you have any questions or concerns, then please do not hesitate to contact us on our dedicated helpline number 0800 912 7835 and we will do our very best to help.

We're temporarily closed

Following the announcement given by the Prime Minister yesterday evening, we are temporarily closing our clinics across the UK and Ireland with immediate effect.  If you currently have an appointment booked in with us, our team will be in touch with you very soon.

Support for while you're at home

Don't miss our tutorial section, step-by-step guides and FAQs

FAQs & tutorials


FAQs & tutorials

Discover our video tutorials section

Need a refresh on how to clean your hearing aids or how to change your batteries? Follow our step-by-step video tutorials to help you maintain your hearing aids.

If you're not sure, take a look at our FAQs section.

Still struggling? Call us on 0800 912 7835  and we will do our very best to help you.


What about the batteries?

To help you identify which batteries you need, all manufacturers use standard colour codes:

  • Size 10 batteries, mainly used in mini receivers in the ear (RITE) and completely in canal (CIC) hearing aids: yellow packages.

  • Size 13 batteries, usually found in behind the ear (BTE) and in the ear (ITE) hearing aids: orange packages.

  • Size 312 batteries, mainly used for mini BTE, RITE and in the canal (ITC) hearing aids: brown colour code.

  • Size 675 batteries use a blue colour code and are usually reserved for use in power BTE hearing aids.

Looking for ideas?

Read our news to find new ways of taking care of you.
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Our committment in the stores

Here's what we did in the stores to make sure you're safe in these days: all appointments are conducted in a safe clinical environment, as we only have one customer in at a time and seating areas, door handles are wiped down after every customer visit. Customers are welcome to use our hand sanitiser when in clinic. 

National guidelines

Amplifon experts will comply with the Government guidelines to avoid crowdings inside the shops, always respecting the minimum distance of 1 meter among people. 

Hygiene rules

We defined an extraordinary plan of activities to improve the hygiene of our Amplifon centers. Extraordinary sanitization measures were adopted, cleaning the surfaces several times a day. The disinfection concerns both the counter, the chair, the armrests and other places where the customer has placed his hands, and all the equipment used during the appointment (the otoscope, the headphones used, any cables).


Hearing checks will be exclusive and personal, as only you and your Amplifon expert will be in a safe, healthy and clean environment that will make you feel at home.

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