Amplifon is always by your side

Your health and safety is our priority.

We're taking care of your hearing

For 70 years Amplifon has been by your side, to support you throughout your new world of sound. That's why we decided to set up a series of initiatives to take care of you, no matter where you are. If you have lost your hearing aid please contact us

We have a number of safety measures to keep our customers and employees safe

o   PPE will be worn by our Audiologists

o   Masks will be provided to all customers 

o   Telephone screening for COVID-19 symptoms for all face to face appointments

Our Safety and Hygiene Charter

Find out more about our safety protocol in our safety and hygiene charter

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Service Booklet

Find out about our commitment to service

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Start now, book an appointment at one of our centers

FAQs & tutorials


FAQs & tutorials

Discover our video tutorials section

Need a refresh on how to clean your hearing aids or how to change your batteries? Follow our step-by-step video tutorials to help you maintain your hearing aids.

If you're not sure, take a look at our FAQs section.




What about the batteries?

Order your batteries - take advantage of our Special Spring Offer - Just £15 (FREE P&P) for 60! 

  • Size 10 batteries, mainly used in mini receivers in the ear (RITE) and completely in canal (CIC) hearing aids: yellow packages.

  • Size 13 batteries, usually found in behind the ear (BTE) and in the ear (ITE) hearing aids: orange packages.

  • Size 312 batteries, mainly used for mini BTE, RITE and in the canal (ITC) hearing aids: brown colour code.

  • Size 675 batteries use a blue colour code and are usually reserved for use in power BTE hearing aids.

You can also try the online hearing test

Try the online hearing test to discover the level of your hearing directly from your PC, tablet or smartphone. If instead, you want to have a complete and free hearing assessment, our audiologists will be happy to assist you in one of our Amplifon centers.

Looking for ideas?

Read our news to find new ways of taking care of you.
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Our commitment in the stores

Here's what we did in the stores to make sure you're safe in these days: all appointments are conducted in a safe clinical environment, as we only have one customer in at a time and seating areas, door handles are wiped down after every customer visit. Customers are welcome to use our hand sanitiser when in clinic. 

National guidelines

Amplifon experts will comply with the Government guidelines to avoid crowdings inside the shops, always respecting the minimum distance of 1 meter among people. 

Hygiene rules

We defined an extraordinary plan of activities to improve the hygiene of our Amplifon centers. Extraordinary sanitization measures were adopted, cleaning the surfaces several times a day. The disinfection concerns both the counter, the chair, the armrests and other places where the customer has placed his hands, and all the equipment used during the appointment (the otoscope, the headphones used, any cables).


Hearing checks will be exclusive and personal, as only you and your Amplifon expert will be in a safe, healthy and clean environment that will make you feel at home.

Get support and advice

Book a free hearing test

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Test your hearing online

Take the test

Find your nearest store

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