Claritas and UK Hearing Care have gone into administration and will no longer be able to provide hearing care services to you.
In order to make sure you are still provided with a high standard of hearing care, Amplifon have been chosen as the preferred hearing specialist for all existing Claritas and UK Hearing Care customers and will be responsible for providing ongoing aftercare services.
We need you to call 0800 44 33 44 to speak to your local Amplifon clinic and confirm that you would like us to look after your hearing and hearing aids. Then, we’ll book you in for an appointment to meet your local audiologist and have a hearing test. As part of our lifetime aftercare package, we can also service and clean your hearing aids as well as honouring any existing warranties on your current devices.
Amplifon are a nationally recognised hearing specialist with 129 clinics across the UK. We’ve been helping people hear better for over 65 years, so we fully understand the needs of our customers and you can expect to receive a personalised service that's tailored just for you. We've provided some more information about Amplifon in the enclosed leaflet, as well as some guidance on the next steps to take.
Amplifon has been chosen to look after your hearing in the future. Amplifon can help you with maintenance and ongoing care of your hearing.
Refunds are managed by the receiver, if you purchased hearing aids from Claritas or UK Hearing Care in the past, you should contact them here: 0113 285 5100
We advise that you book a check up at your nearest Amplifon clinic. If your hearing aids are still within the warranty period the manufacturer will honor this. Please contact us and we will work with the manufacturer directly. If the hearing aid isn't in the warranty period then a standard £99 repair charge will apply.
You can find your nearest clinic by using the Amplifon search tool. Click here.
Alternatively you can call us on: 0800 44 33 44