We're Here For You

We're always by your side, even in the most difficult of times.

Your hearing is still our top priority

We're here to help you with your hearing needs, no matter what. How we offer that help may look different due to the current circumstance, but we are committed to ensuring a seamless hearing experience. 

Some services we're offering if your local clinic is yet to reopen:

  • Telehealth appointments with a hearing care professional to answer any questions around your existing hearing aids or accessories 
  • In person appointments at select clinics for emergency repairs 
  • Existing customers can receive complimentary shipping for batteries, domes, or receivers 
  • Call 1-888-309-0026 to learn more

We’re also available to support clients who are unable to go to their existing hearing care company due to temporary closures. Call 1-888-309-0026 to order batteries or other accessories or click here to learn about our Amplifon Service Plan, ensuring you have peace of mind during these unprecedented times. 

Find your nearest hearing clinic

Amplifon is complying with government guidelines, therefore, our Amplifon clinics have adjusted their schedules to allow for additional cleaning protocols. Please call 1-888-309-0026 to find your nearest Amplifon hearing clinic.

Our commitment to your health and safety

Learn what we're doing in our hearing aid centers to keep you safe.

National guidelines

Amplifon professionals are in compliance with official guidelines to avoid crowding inside centers and respecting the minimum distance of six feet among people. For more information, click here.

Hygiene rules

We've defined an extraordinary plan of activities to maintain the hygiene of our Amplifon clinics. This includes extensive sanitization protocols and cleaning the surfaces several times a day. We disinfect the counters, chairs, armrests and other places people can come in contact with. We also thoroughly disinfect all the equipment used during the appointment, including the otoscope, headphones and any cables. Finally, we've spaced out any urgent appointments to minimize any client contact. For more information, click here.

All the support you need, at home

Amplifon Canada is committed to taking care of your hearing, no matter where you are. This includes offering complimentary telehealth appointments to answer any of your hearing aid or accessory questions. Please call 1-888-309-0026 to book a telehealth appointment.

FAQs and video tutorials

Need a refresh on how to clean your hearing aids from home? What about changing the batteries? Follow our step-by-step video tutorials to make sure you're doing all you need to maintain your hearing aids.  

Access our videos & FAQs
What about the batteries?

Read our dedicated page to make sure you're making the right choice when it comes to hearing aid batteries. We are offering complimentary battery shipping, so you can get your batteries sent directly to your home.  Call 1-888-309-0026 to learn more. 

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Get support and advice

Request a complimentary hearing test

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Find your nearest clinic

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