Caring for Hearing Devices

Hearing aid maintenance

It’s important to take care of your hearing aids, not only to maintain high performance levels, but it will help minimise any potential problems you may experience with everyday use. Regular cleaning and maintenance can extend the life of your hearing aids, ensuring you are capturing all the sounds of life every single day.

A woman looking at her Behind-The-Ear hearing aid

Your hearing aids are sensitive devices, which can be easily damaged if not handled with care. A good maintenance routine will prolong the life of your hearing aids and ensure they continue to provide you with the same high quality support for years to come.

Following some simple steps when caring for your hearing aids can significantly prolong their life and make your investment in good hearing go further.

Tips to improve your hearing aid's life

Clean your hearing aids regularly using your hearing aid cleaning kit. Use a soft, dry cloth and avoid household cleaners or solvents. For more information see our cleaning guide.
Make sure your hands are clean and dry before handling your hearing aids.
Take off your hearing aids before showering, bathing or swimming. Levels of condensation in bathrooms or changing rooms can cause damage so find a dry, secure storage location.
Remove your hearing aids before applying perfume of hair spray.
Store your hearing aids in their case or drying cup when not in use. If you won’t be using your hearing aids for an extended period remove the batteries and store them separately.
Choose a dry storage location away from heat sources and out of direct sunlight. Make sure your location is out of reach of children and pets.
Prevent excessive ear wax build up by cleaning your ears periodically with an at-home irrigation kit.
Use an expert if you need repairs. DIY repairs can cause damage to the tiny electrical systems inside your hearing aids which can be costly to fix or cause permanently damage.

Products for hearing aids maintenance

The AmpliClear range contains all the products you need to keep your hearing aids clean and well-maintained at home. AmpliClear products are specifically designed for cleaning in-ear hearing aids and loops.

AmpliClear spray or cleaning wipes can be used to remove earwax build-up and eliminate bacteria. For a more thorough clean AmpliClear cleaning tablets and cleaning cups provide the most comprehensive at-home cleaning solution.

AmpliClear aerosol capsules are specially designed to remove moisture build-up and eliminate condensation. AmpliClear hearing aid drying boxes not only remove moisture from your hearing aids, but its UV system also prevent bacterial build up.

Senior couple with hearing aids watching TV on their sofa

A happy family enjoying Christmas eating biscuits

How to deal with hearing aids' batteries

Your hearing aids require good quality batteries to perform properly. Battery life will vary based on your hearing aid model and the frequency of use, and may need to be replaced every 3 to 22 days.

If you notice sound distortions, or you find that you need to increase the volume more frequently than usual, this may be a sign that it is time to change your batteries. Some hearing aids emit a slight beep when the battery is low.

We advise you to always keep spare batteries with you in case your batteries run low. It is a good idea to keep hearing aid batteries away from other metal objects such as keys or coins to avoid any premature loss of charge.

Hearing aid batteries include specific safety features to prevent damage to your device. Each hearing aid model relies on a precise power output to maintain high performance. Using a different type of battery, such as a watch battery, may cause damage or lower the performance of your hearing aids. Amplifon hearing aid batteries are colour-coded to make it easy to find the right model:

Size 10 batteries have a yellow tab.
Size 13 batteries have an orange tab.
Size 312 batteries have a brown tab.
Size 675 batteries have a blue tab.

The coloured tab prevents the battery from activating until it is exposed to air, so do not remove the tab until you are ready to use the new battery.

To replace your hearing aid battery gently open the battery drawer by sliding your nail under the rim, and turning the hearing aid over to remove the old battery. Remove the coloured tab from the new battery and place it curved-side down in the battery drawer, then replace the battery drawer.