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Show you care: help your loved one stay connected and not miss a thing

When someone you care about starts using hearing aids, your support can make a real difference. This guide is designed to help you accompany them, day by day, toward a more comfortable hearing experience. With simple tips, helpful tools, and the backing of Amplifon Australia’s experts, you can be an active part of their hearing wellbeing. 

Small gestures that make a big difference

Check the hearing aid

To ensure the best possible hearing, the hearing aid should always work properly and be worn correctly. A quick daily check, especially in the morning, helps your loved one go through their day more confidently, avoiding discomfort or trouble. Here’s what to look for:

  • Battery or charging status: make sure the device is turned on and has enough power to last the whole day.
  • Fit on the ear: it should be seated properly, not slipping or causing discomfort.
  • Overall comfort: if they experience pain, irritation, or unusual sounds (like whistling), it’s important to report it promptly to their audiologist.

These simple daily steps help your loved one use their hearing aids with confidence, improving their listening experience in practical ways.

Daily care and maintenance

Taking care of hearing aids is essential to keep it working well over time, and to ensure your loved one has clear hearing without interruptions. A good maintenance routine helps prevent issues and keeps the device efficient. You can support them with these tasks:

  • Daily cleaning: use a dry cloth or provided cleaning products approved for cleaning hearing aids to remove dust and earwax.
  • Batteries & charging: check that batteries are charged or replace them as needed. For rechargeable devices, monitor battery level throughout the day.
  • Watch (and report) unusual sounds: if there are whistling, buzzing, or other malfunctions, connect with their audiologist for a detailed check.

Remember that everyone adapts at their own pace to hearing aids. Your patience and encouragement make this process smoother and more positive for someone you care about.

The first step to help your loved one Take the online hearing test

Seek support from the audiologist

Helping your loved one use hearing aids daily can bring up questions, doubts, or small concerns—especially in the first months. If you notice adjustment difficulties, odd signals, or hearing problems, rely on Amplifon Australia’s specialists. At Amplifon we offer:

  • Service appointments to make sure everything is working fine
  • Personalised adjustments based on hearing needs and lifestyle
  • Practical advice to improve comfort and encourage more natural hearing

You don’t have to walk this hearing journey alone. Amplifon Australia is by your side, at every step.

Keep in touch with our experts

Our hearing care professionals are more than just qualified practitioners. They’re ready to have open, caring conversations with you and your loved one, aimed at creating a shared understanding of needs and goals.

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Everyday tools to support hearing

Hearing aids are a huge step forward—but they’re not the only tools that can make life easier. To help your loved one feel more independent, confident, and connected, consider complementary devices designed for daily life:

  • Phones with louder or customisable ringtones
  • Vibrating or visual alarms for waking up or receiving notifications
  • Flashing or visual doorbells and alerting devices
  • Audio accessories such as TV streamers or directional microphones, particularly useful in noisy environments

Using these together with hearing aids can restore more independence and joy and confidence in everyday life.

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Amplifon Australia: with you and your loved one all the way

Choosing Amplifon means having a trusted partner by your side, ready to support both you and your loved one at every stage of the hearing journey—from the first test to ongoing check-ups. We provide:

  • A network of over 350 clinics across Australia, many open 7 days a week
  • Expert service from our Audiologists
  • Tailored hearing technological solutions, chosen together with our specialists
  • Ongoing, human-centred and professional support for any questions or needs

Our goal? To make sure the person you care about doesn’t miss a single important moment.

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