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Ways to communicate about hearing loss

Discussing hearing loss can feel daunting, whether it’s your own experience or that of a loved one. Many people are unsure how to talk to someone with hearing loss or how to communicate with someone with hearing loss without causing frustration. Using clear, empathetic strategies helps ensure conversations remain positive, meaningful, and effective.
 

How to talk to someone with hearing loss

When addressing hearing challenges, it’s important to be patient and considerate. Start by getting the person’s attention and speaking clearly, facing them directly so they can read your lips and observe facial expressions. Avoid shouting, and try to choose quieter environments where background noise won’t interfere.

Reassure them that hearing loss is common and natural, especially as we age, and emphasise that support is available. With the right approach, it’s possible to communicate effectively with people who have hearing loss without creating tension.

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The earlier the treatment, the better

The average time it takes for someone to seek treatment after they first notice they have hearing loss is seven years. When hearing loss goes untreated, one's hearing can deteriorate and affect different aspects of everyday life. If you suspect your friend or loved one has hearing loss, it's best for them to seek help early, as the earlier hearing loss is detected, the easier it is for them to adapt to life with hearing aids. 

The first step is for your family member or friend to take a hearing test or book an appointment as soon as they can, then they will be on their way to a life of healthy hearing.

Accepting hearing loss and having 'the talk'

It’s not always easy for people to accept that they have problems with their hearing. Stress and denial are common. The most important thing is that you make sure they know you’re only having the conversation with them because you care and you want to help. Here are some ideas to help you when you need to talk about hearing loss:

Things you’ve noticed

Steer the conversation towards things you’ve noticed when you’re both out and about. You could ask, “Do you find it quite difficult to hear people in noisy environments?” or, “I’ve noticed you don’t like going to restaurants as much anymore? Is there a reason for that?”

Hearing loss affects other people

They may not realise the degree of their hearing loss and may be unaware you are having to change the way you interact with them. You could point this out so they are aware that their hearing loss impacts those around them.

It can easily be treated

There are a few misconceptions that people have about hearing aids and hearing loss. You can try explaining to them that you wouldn’t put up with poor eyesight and that your hearing is no different.

Modern hearing aid technology

Hearing aid technology has advanced remarkably in recent years. Today’s devices are smaller, smarter and more discreet than ever — in some cases, they’re almost invisible when worn. Modern hearing aids not only improve hearing clarity but also enhance overall quality of life, helping you stay connected, confident and engaged in every conversation.

Hearing loss is common

It’s important to remember that hearing loss is very common and affects people of all ages, especially as we get older. Reassure your loved one that they’re not alone — hearing changes are a natural part of ageing, and support is readily available. With today’s advanced hearing aids and professional care, managing hearing loss has never been easier

Change can be a wonderful thing

Acknowledge that you know they aren’t big on change, but some changes are fantastic. Seeing an audiologist or audiometrist to get their hearing tested can be life changing.

Maybe give it a rest and try again later

It’s wonderful that you’ve tried to start the conversation. Many people find it difficult to accept that they may have a hearing problem and can become defensive or dismissive at first. If that happens, don’t be discouraged — give it some time and try again in a few weeks. With patience and understanding, they may be more open to discussing their hearing and seeking the right support.

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Communication strategies for people with hearing loss

For those with hearing loss, there are several communication strategies that can help. Using modern hearing aids or assistive listening devices can enhance clarity in noisy settings. Position yourself to make the most of directional microphones, and let others know the best ways to communicate with you.

If you’re in a group conversation, it can help to take turns speaking and to avoid talking over each other. Don’t hesitate to remind people to speak clearly or to repeat something when needed — this will improve your communication with them going forward.

Dining out with hearing loss

Dining out is one of life’s great pleasures — a chance to enjoy good food and connect with others. However, for people with hearing loss, busy restaurants and background chatter can make conversation difficult. Choosing quieter venues, requesting a table away from high-traffic areas, and avoiding peak dining times can make a noticeable difference.

Modern hearing aids equipped with directional microphones and noise-reduction features can also help by enhancing speech clarity and minimising background noise. With a little preparation and the right technology, dining out with hearing loss can remain an enjoyable and stress-free experience, allowing you to focus on great company and great food.

Recommended hearing devices for dining out

For the best dining out experience, Amplifon recommends open-fit receiver-in-the-ear hearing aids, where appropriate for an individual’s type of hearing loss. Devices with advanced features, such as adaptive directionality and automatic environmental optimisation, can significantly improve listening comfort in noisy environments.

In addition, assistive listening devices, such as mini microphones, can further enhance speech clarity, making it easier to follow conversations in busy restaurants.

Whether attending a birthday meal with friends and family or a lunch with colleagues, individuals should be able to enjoy dining out while comfortably hearing those around them. Following these strategies and using the right technology can make social occasions more enjoyable and less stressful.

For anyone experiencing hearing difficulties, it is recommended to book an appointment with a trained audiologist. Regaining hearing can help individuals fully experience and enjoy life’s best moments.

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What to expect at your free hearing test

The first step towards improving your hearing is to book a free hearing test at your local Amplifon clinic. When you arrive for your appointment, one of our trained hearing care professionals will take you to a quiet screening room, where you’ll listen to a series of sounds through a pair of headphones. Each time you hear a sound, simply press the button provided.

Based on the outcome of your screening, we’ll determine whether you have any signs of hearing loss. If you do, you’ll be invited to return for a comprehensive hearing assessment with an audiologist or audiometrist, who can discuss the best options for your hearing needs.

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