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What do you do if you lose a hearing aid?

Feb, 26, 2024
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Dealing with a lost hearing aid

Hearing aid wearers consider their hearing aids to be as much a part of their bodies as a pair of prescription glasses. Unfortunately, losing one can be as common as misplacing a pair of glasses. Although frustrating, by approaching the situation calmly and methodically, you can effectively address the loss of your hearing aid with the attention it deserves, minimising stress and facilitating a resolution. On that note, here are five tips on how to handle the incident of losing your hearing aid in the best way possible. 

Try to retrace your steps

If you misplace your hearing aid, the best thing to do is to retrace your steps to try to recall any useful clues that might lead you to your lost device. This could mean going back to any of the places or locations you visited throughout the day or repeating any actions or movements you took.

Wait before replacing hearing aid

Although it may seem counterintuitive, hearing experts suggest to wait a few days before buying a replacement hearing aid as the lost device may be found.

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Claim replacement for insured hearing aids

Hearing aid insurance can also protect you in the event of theft or loss of the device. If your hearing aid is insured, you may request a new one from the centre where you purchased it. To initiate this process, you'll need to provide certain documentation, such as the police report detailing the incident, the documentation related to the device's insurance and your ID.


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