Terms of use

Use of the Amplifon website constitutes your acceptance of and agreement to our terms & conditions. Amplifon make all reasonable attempts to exclude viruses from this website but we cannot ensure exclusion. As such Amplifon assumes no responsibility or liability for damages caused by viruses obtained while accessing this website. Amplifon does not pass information onto third parties.

Terms and Conditions

Use of the Amplifon website constitutes your acceptance of and agreement to our terms & conditions.

Amplifon make all reasonable attempts to exclude viruses from this website but we cannot ensure exclusion. As such Amplifon assumes no responsibility or liability for damages caused by viruses obtained while accessing this website.

Amplifon handles information in accordance with our Privacy Policy.

Hearing Aid Terms and Conditions

All quotations are made and orders accepted subject to the following terms and benefits and are in addition to your statutory rights which remain unaffected*. The term "hearing aid" refers to monaural or binaural fittings.

1.        Rehabilitation Consultation

With the fitting of every new hearing aid, a period of rehabilitation is necessary. As part of our commitment to providing you with continuing aftercare, we undertake to provide you with further personal consultations after the fitting of your hearing aid at no additional charge to you. Such consultations will assess your progress and offer any further assistance that may be required. These further consultations will be arranged with you or they may be  arranged by telephoning our Support Office as detailed below.

2.        30 Day Money Back Guarantee

Your hearing aid is supplied to you with the full benefit of our 30 Day Money Back Guarantee of Satisfaction. If you are dissatisfied with your hearing aid you may return it to us within 30 days of the date of fitting. We will refund the price of the hearing aid(s)in full, once all items are returned to Amplifon: including hearing aid(s), accessories and batteries. You will be liable for the cost of all items that are damaged or not returned within the 30 days from date of fitting. Your rights to obtain a refund or repair of your hearing aid(s) in the event of you being supplied with a faulty hearing aid(s) are not restricted.

3.        Up to 45% off a pair of Digital Hearing Aids

Offer valid until 30th April 2017. Discount valid on a pair of digital hearing aids. Up to 45% discount available on the Platinum product range. Up to 40% discount available on the Diamond product range and up to 20% discount available on the Gold product range. Offer cannot be used in conjunction with any other discount.

4.        Free Hearing Test

Our free hearing test provides a thorough assessment of your hearing by our qualified hearing professionals, who will explain your results at the appointment.  Free, no obligation to buy.

5.        Christmas Campaign 2017

To be eligible for entry into the prize draw you must book and attend an initial hearing test at an Amplifon branch or at home with one of our home visit team between October 9th 2017 to December 25th 2017. Winners will be drawn weekly and will be notified by telephone or email within 28 days. Once entered into the prize draw entries will remain in the pot for every subsequent draw until December 25th 2017. Ask in branch for further details.

6.        Recommend a Friend 2017

a. A Customer is someone who has previously attended an appointment at Amplifon.
b. A Friend is an individual who is not already a customer of Amplifon.
c. Coupons are available to Amplifon Customers for use by Friends of Amplifon customers. 
d. A customer of Amplifon will only receive a Reward, should the Coupon be redeemed by the Friend, when attending an appointment at an Amplifon branch.
e. Coupons are available from Amplifon Branches and must be redeemed by the expiry date stated. A Coupon can only be redeemed once.
f. Amplifon takes no responsibility should the Reward be lost in the mail or individual details are not correct.
g. Usage of the Reward is subject to the conditions of the chosen supplier. 
h. Amplifon reserves the right to change the Reward without notice or terminate or extend the program at a timing of its choosing without notification.
i. The reward value is £10. A Reward is not redeemable for cash.
j. Rewards will be sent out within 28 days of Friend attending their appointment. 

7.        Further Important Information

All communications regarding any of the foregoing terms and conditions should be addressed to: Amplifon, Gateway House, Styal Road, Manchester M22 5WY. Tel. No. 0161 209 7000. This same Support Office address and telephone number may be used to obtain any information including the supply of hearing aid batteries and the servicing and repair of your hearing aid.

All Amplifon Hearing Aid Dispensers are registered health professionals and are regulated by the Health & Care Professions Council.

*You can obtain full details of your statutory rights from Consumer Direct. Telephone number 08454 040506.

Disclaimer

While every care has been taken in the development of the information held within this site, Amplifon will not be held responsible for any loss, damage or inconvenience caused as a result of any inaccuracy or errors. If you would like to report any concerns, please contact us.