Missing out on key conversations in the office alerted Paul Rodriguez to his hearing loss. It was when he realised he was becoming the butt of people's jokes at work because of his hearing issues that Paul Rodriguez decided to do something about it.
It was when she started to struggle at work that Joy knew she had to do something about her hearing loss. Teaching people how to use computers, she would encounter problems when trying to answer a student's question while looking at their screen. But it wasn't just her work that was suffering.